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We kindly ask you to read and understand the following Terms and Conditions that apply when booking any party at Kidz Planet:

  1. You are required to pay £50 non-refundable deposit in order to secure your Party Booking.
  2. Once the deposit is paid, at time of booking, you are accepting all Party Booking Terms and Conditions.
  3. You must pay the remainder of  the balance of the party 48 hours before the Party Booking commences, including any extras.
  4. Following payment of your final balance your party is non-refundable, even if fewer guests attend the party. We will however do our best to accommodate a different date up to 1 year in the future, if there is a valid & reasonable reason, you will need to contact Kidz Planet to discuss this.
  5. Your party is 2 hours in duration.
  6. Up to 10 adults, regardless of party size, are included in the price of your party. Any additional adult guests are charged at £1.50 per adult (after the first 10).
  7. Any additional party guests will be payable on the day of your party, usually one hour after the party booking has commenced.
  8. Kidz Planet reserves the right to change the content of any party booking.
  9. If you wish to transfer your party booking to a different date and/or time, you will be required to give at least 7 days’ notice so that we have time to resell your original slot. There may also be a charge incurred to do so.
  10. By booking a party, you are agreeing to our Rules of Play, which can be found on our website
  11. The party booker should inform Kidz Planet of any food allergies, so that we can discuss various options if applicable.
  12. No outside food (except birthday cakes) are to be brought into our play centre under any circumstances.
  13. The party booker should be aware of any allergies within the party and provide relevant party guests with the ingredients of the cake. Due to new allergy laws all cakes that are brought into Kidz Planet must come with full allergy and ingredient information.
  14. Kidz Planet reserves the right to cancel or reject any booking within the venue at any given time without prior notice or compensation.
  15. Kidz Planet can cancel any booking in the event of fraud or misuse of our facilities. Refunds relating to parties already booked will be done on a case by case basis.
  16. The party organiser should arrive 10 minutes before the start of your party booking to greet your guests.
  17. Please ask all guests to wear suitable clothing when using our facilities – particularly our slides! All guests MUST wear socks during their entire visit or they cannot play.
  18. If your guests wish to bring in extra siblings to the party that are not party guests, they will need to pay the full admission prices that apply, pre-booking required.
  19. It is compulsory for all parents and guardians to supervise their child(ren) at all times for the duration of their Party at Kidz Planet. Kidz Planet cannot accept any responsibility for any accidents that occur due to unsupervised play.



  • Tickets purchased online may not be used in conjunction with any other special offer or promotion.
  • Following the purchase of a ticket no refunds can be given. if 48 hours notice is given Kidz Planet may, at their discretion, move your booking to another date.
  • All persons on a booking must enter the attraction at the same time.
  • No adult only entry is permitted to Kidz Planet
  • No child only entry is permitted to Kidz Planet
  • All Kidz Planet tickets are non-transferrable.
  • Should additional tickets be required on the day these will need to be purchased at the advertised price on the day (previous offers/promotions cannot be used).
  • Tickets purchased are only valid for the date and time for which they are purchased. should they be attempted to be used for any other date/time Kidz Planet reserves the right to refuse entry.
  • Maximum age for playing at Kidz Planet is 11 years.



  • Use the toilet before entering the play area.
  • Have no sharp objects or money in their pockets.
  • Take their shoes off, but keep socks on (for hygiene & safety).
  • Do not take food or drink into the play areas.
  • Under 4's are accompanied by a parent/guardian inside the over 3's play area.
  • Follow Kidz Planet's staff advice when playing.
  • Do not fight or use bad language.
  • Parent/Guardian (over the age of 18) must supervise children at all times.
  • Kidz Planet cannot be held responsible for the care of children.
  • Children or adults continually breaking the above rules of play will be asked to leave the premises.